Details, Fiction and etech
Details, Fiction and etech
Blog Article
Handles all calls Based on present tips, and fulfills department prerequisites for cell phone time availability and contact high quality metrics
talk to present-day and present consumers applying Net and diverse application to provide information and response inquiries concerning present-day promotions and offers.
usually takes and provides messages or transfers calls to voice mail when correct staff are unavailable.
ABOUT ETECH Etech delivers subsequent era BPO answers. a worldwide minority owned enterprise, Etech has developed and trademarked how to turn your information into strategic insights.
aid communication concerning technological teams and non-technological stakeholders to ensure very clear comprehension of check here task goals and development.
e., "initial simply call resolution"), and stop upcoming troubles Any time achievable by educating our consumers and examining their accounts. you are going to oversee all troubles to resolution, even though delegated to other teams.
when accomplishing the duties of this career, the worker is frequently necessary to sit. the worker commonly is required to work with arms to finger, manage, or experience; arrive at with palms and arms; stoop, kneel, or crouch; and talk and hear.
The combination of treatment, have faith in and Strength introduced to the business enterprise is exactly what helps make the tradition at Etech exceptional. Our CEO regularly states, “If we care for our folks, the figures will manage themselves.”
the chance to multi-job answering many chats/phone calls and navigating easily concerning each mediums.
delivers prospects with quickly comprehended solutions to solution and repair info according to consumer situation
make certain shopper's private data is adequately safeguarded and only used for official needs.
“Servant leaders are Those people men and women who place their own personal agenda apart as a way to be considered a favourable distinction maker in the lives of Some others.
due to the fact joining E Tech Group, their operate carries on with an additional access extending nationwide throughout 15 places, providing entry to above 430 gurus with proficiencies across various verticals and industries.
Ability to: build and manage efficient interactions with staff customers, properly check, and Consider occupation functionality and mentor and produce team associates as essential; build and maintain associations with friends across departments.
Report this page